Connect My Dukaan and InvGate Service Desk to Build Intelligent Automations
Choose a Trigger
When this happens...
New Customer
Choose an Action
Automatically do this!
- Request a new Action for InvGate Service Desk
Enable Integrations or automations with these events of My Dukaan and InvGate Service Desk
Enable Integrations or automations with these events of My Dukaan and InvGate Service Desk
Triggers
New Customer
Triggers when a new customer is added.
Actions
Add Customer
Add a new customer to your store (requires an email or mobile number).
Get all Orders
Get a list of orders.
Create Category
Add a new product category to your store.
Add Product
Add a product to your Dukaan store.
Create Discount Coupon
Create a coupon customers can apply at checkout.
Create Warehouse
Create a new warehouse for your store.
Trigger an AI plugin action from a webhook and return the result
Automate Social Media Content Creation and Scheduling (Instagram, YouTube, X, LinkedIn)
Automate Instagram Comment Replies + Smart DMs for Keywords
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Frequently Asked Questions
To start, connect both your My Dukaan and InvGate Service Desk accounts to viaSocket. Once connected, you can set up a workflow where an event in My Dukaan triggers actions in InvGate Service Desk (or vice versa).
Absolutely. You can customize how My Dukaan data is recorded in InvGate Service Desk. This includes choosing which data fields go into which fields of InvGate Service Desk, setting up custom formats, and filtering out unwanted information.
The data sync between My Dukaan and InvGate Service Desk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between My Dukaan and InvGate Service Desk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About My Dukaan
Dukaan is a platform that enables businesses to create and manage their online stores with ease. It provides tools for setting up an eCommerce website, managing products, processing payments, and handling orders, all without requiring any technical expertise.
Learn MoreAbout InvGate Service Desk
InvGate Service Desk is a ticketing solution with ITIL-ready functionalities to organize work based on priority, SLA & urgency, create automated workflows, integrate with CMDB and more.
Learn More
