Integrate My Dukaan with Microsoft Dynamics CRM to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Account in Microsoft Dynamics CRM when New Customer in Mydukaan
Create Contact in Microsoft-dynamics-crm when New Customer in Mydukaan
Create Opportunity in Microsoft-dynamics-crm when New Customer in Mydukaan
Create Lead in Microsoft-dynamics-crm when New Customer in Mydukaan
Create Case/Incident in Microsoft-dynamics-crm when New Customer in Mydukaan
Start from a real workflow other teams are already running.
My Dukaan
When this happens...
New Customer
Microsoft Dynamics CRM
Automatically do this!
Create Account
Create Contact
Create Opportunity
Create Lead
Create Case/Incident
Create Order
Create Account in Microsoft Dynamics CRM when New Customer in Mydukaan
Use this flowCreate Contact in Microsoft-dynamics-crm when New Customer in Mydukaan
Use this flowCreate Opportunity in Microsoft-dynamics-crm when New Customer in Mydukaan
Use this flowCreate Lead in Microsoft-dynamics-crm when New Customer in Mydukaan
Use this flowCreate Case/Incident in Microsoft-dynamics-crm when New Customer in Mydukaan
Use this flowCreate Order in Microsoft-dynamics-crm when New Customer in Mydukaan
Use this flowAdd Customer to My Dukaan when New Account in Microsoft-dynamics-crm
Use this flowGet all Orders in Mydukaan when New Account in Microsoft-dynamics-crm
Use this flowCreate Category in My Dukaan when New Account in Microsoft-dynamics-crm
Use this flowAdd Product to My Dukaan when New Account in Microsoft-dynamics-crm
Use this flowEverything you can automate between My Dukaan and Microsoft Dynamics CRM.
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new customer is added.
Triggers when new account is created
Triggers when new contact is created
Triggers when new case/incident created
Triggers when new invoice is created
Triggers when new lead is created
Action is the task that follows automatically within your My Dukaan integrations.
Add a new customer to your store (requires an email or mobile number).
Get a list of orders.
Add a new product category to your store.
Add a product to your Dukaan store.
Create a coupon customers can apply at checkout.
Create a new warehouse for your store.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
Step-by-step video tutorials to help you connect apps, automate workflows, and save time.

Learn how to automate My Dukaan and Microsoft Dynamics CRM workflows.

Learn how to automate My Dukaan and Microsoft Dynamics CRM workflows.

Learn how to automate My Dukaan and Microsoft Dynamics CRM workflows.

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Dukaan is a platform that enables businesses to create and manage their online stores with ease. It provides tools for setting up an eCommerce website, managing products, processing payments, and handling orders, all without requiring any technical expertise.
Learn moreMicrosoft Dynamics is built for any device, anywhere. Built for you. For Dynamics Version 9 and Dynamics 365.
Learn moreSign up for a free viaSocket account, then authorize both your My Dukaan and Microsoft Dynamics CRM accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between My Dukaan and Microsoft Dynamics CRM as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Microsoft Dynamics CRM. No coding required.
Yes. You can set up a workflow where My Dukaan triggers actions in Microsoft Dynamics CRM, and a separate workflow where Microsoft Dynamics CRM triggers actions in My Dukaan. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between My Dukaan and Microsoft Dynamics CRM. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire My Dukaan and Microsoft Dynamics CRM integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.