Connect My Dukaan and Zendesk Chat to Build Intelligent Automations
Choose a Trigger
When this happens...
New Customer
Choose an Action
Automatically do this!
- Request a new Action for Zendesk Chat
Enable Integrations or automations with these events of My Dukaan and Zendesk Chat
Enable Integrations or automations with these events of My Dukaan and Zendesk Chat
Triggers
New Customer
Triggers when a new customer is added.
Actions
Get all Orders
Get a list of orders.
Create Category
Create a category.
Create Product
Create's a product.
Create Discount
Create's a discount.
Create a Warehouse
Creates a new warehouse.
Create a Customer Tag
Creates a new Customer Tag.
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Frequently Asked Questions
To start, connect both your My Dukaan and Zendesk Chat accounts to viaSocket. Once connected, you can set up a workflow where an event in My Dukaan triggers actions in Zendesk Chat (or vice versa).
Absolutely. You can customize how My Dukaan data is recorded in Zendesk Chat. This includes choosing which data fields go into which fields of Zendesk Chat, setting up custom formats, and filtering out unwanted information.
The data sync between My Dukaan and Zendesk Chat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between My Dukaan and Zendesk Chat. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About My Dukaan
Dukaan is a platform that enables businesses to create and manage their online stores with ease. It provides tools for setting up an eCommerce website, managing products, processing payments, and handling orders, all without requiring any technical expertise.
Learn MoreAbout Zendesk Chat
Zendesk Chat is a powerful tool designed to enhance customer support by providing real-time chat capabilities. It allows businesses to engage with their customers instantly, improving customer satisfaction and support efficiency.
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