Connect My Dukaan and Zendesk Support
Integrate My Dukaan with Zendesk Support to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
List All Tickets from Zendesk Support when New Customer in Mydukaan
Add Comment to Ticket in Zendesk Support when New Customer in Mydukaan
Add Tags to Ticket in Zendesk Support when New Customer in Mydukaan
Create Or Update Organization in Zendesk Support when New Customer in Mydukaan
Create or Update Customer in Zendesk Support when New Customer in Mydukaan
Popular My Dukaan + Zendesk Support flows
Start from a real workflow other teams are already running.
Choose a trigger
My Dukaan
When this happens...
New Customer
Choose an action
Zendesk Support
Automatically do this!
List All Tickets
Add Comment to Ticket
Add Tags to Ticket
Create Or Update Organization
Create or Update Customer
Remove Tags From Ticket
Update Ticket
Create Ticket
Find Latest Ticket Comment
List Ticket Comments
List Agents
Find or List Groups
Delete Customers
List All Organizations
List All Customers
List All Tickets from Zendesk Support when New Customer in Mydukaan
Use this flowAdd Comment to Ticket in Zendesk Support when New Customer in Mydukaan
Use this flowAdd Tags to Ticket in Zendesk Support when New Customer in Mydukaan
Use this flowCreate Or Update Organization in Zendesk Support when New Customer in Mydukaan
Use this flowCreate or Update Customer in Zendesk Support when New Customer in Mydukaan
Use this flowRemove Tags From Ticket in Zendesk Support when New Customer in Mydukaan
Use this flowUpdate Ticket in Zendesk Support when New Customer in Mydukaan
Use this flowCreate Ticket in Zendesk Support when New Customer in Mydukaan
Use this flowFind Latest Ticket Comment in Zendesk Support when New Customer in Mydukaan
Use this flowList Ticket Comments from Zendesk Support when New Customer in Mydukaan
Use this flowSupported Triggers & Actions
Everything you can automate between My Dukaan and Zendesk Support.
When this happensTriggers
A trigger is an event that starts a workflow.
New Customer
Triggers when a new customer is added.
New Organization Created or Updated
Runs when organization changes
New Customer Created or Updated
Runs when a new user is created in Zendesk Support.
Tag Added To Customer
Runs when tag is added to Customer
New Group Is Created
Runs when new group is created
New Ticket Created or Updated
Runs when an existing Ticket Created or Updated
Do thisActions
Action is the task that follows automatically within your My Dukaan integrations.
Add Customer
Add a new customer to your store (requires an email or mobile number).
Get all Orders
Get a list of orders.
Create Category
Add a new product category to your store.
Add Product
Add a product to your Dukaan store.
Create Discount Coupon
Create a coupon customers can apply at checkout.
Create Warehouse
Create a new warehouse for your store.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About My Dukaan
Dukaan is a platform that enables businesses to create and manage their online stores with ease. It provides tools for setting up an eCommerce website, managing products, processing payments, and handling orders, all without requiring any technical expertise.
Learn more
About Zendesk Support
Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your My Dukaan and Zendesk Support accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between My Dukaan and Zendesk Support as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Zendesk Support. No coding required.
Yes. You can set up a workflow where My Dukaan triggers actions in Zendesk Support, and a separate workflow where Zendesk Support triggers actions in My Dukaan. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between My Dukaan and Zendesk Support. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire My Dukaan and Zendesk Support integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
