Connect MyOperator and Onsched to Build Intelligent Automations

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MyOperator

When this happens...

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Onsched

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Call Received

New Call Received

Triggered when a new call is received in MyOperator.

Create Appointment

Create Appointment

Create a new customer appointment with date, time, and location

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Do thisActions

Action is the task that follows automatically within your MyOperator integrations.

Initiate user call

Initiate user call

Initiate call by user id.

Initiate Anonymous Call

Initiate Anonymous Call

Initiates anonymous Call by Agent number and caller number.

Create Appointment

Create Appointment

Create a new appointment for a customer at a selected location, service, and resource(s), specifying start/end date and time and whether it's confirmed.

Create customer

Create customer

Add a new customer to Onsched with their contact details and notification preferences.

Create Resource

Create Resource

Add a new resource (person, room, or equipment) with booking limits, contact details, and assigned services or locations.

Create a booking service

Create a booking service

Create a new service customers can book and set its duration, availability, locations, and resources.

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Frequently Asked Questions

How do I start an integration between MyOperator and Onsched?

To start, connect both your MyOperator and Onsched accounts to viaSocket. Once connected, you can set up a workflow where an event in MyOperator triggers actions in Onsched (or vice versa).

Can we customize how data from MyOperator is recorded in Onsched?

Absolutely. You can customize how MyOperator data is recorded in Onsched. This includes choosing which data fields go into which fields of Onsched, setting up custom formats, and filtering out unwanted information.

How often does the data sync between MyOperator and Onsched?

The data sync between MyOperator and Onsched typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from MyOperator to Onsched?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between MyOperator and Onsched?

Yes, you can set conditional logic to control the flow of data between MyOperator and Onsched. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

MyOperator

About MyOperator

MyOperator is a cloud-based call management system designed to streamline and enhance business communication. It offers features such as call tracking, call recording, and virtual numbers to help businesses manage their customer interactions efficiently. With MyOperator, businesses can improve their customer support and ensure seamless communication with clients.

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Onsched

About Onsched

Onsched is a powerful scheduling and booking platform designed to streamline appointment management for businesses. It offers customizable solutions to enhance customer engagement and optimize scheduling processes.

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