Connect MyOperator and Routee to Build Intelligent Automations

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MyOperator

When this happens...

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Routee

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Call Received

New Call Received

Triggered when a new call is received in MyOperator.

New contact added

New contact added

Start a workflow for each contact added to your Routee account.

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Do thisActions

Action is the task that follows automatically within your MyOperator integrations.

Initiate user call

Initiate user call

Initiate call by user id.

Initiate Anonymous Call

Initiate Anonymous Call

Initiates anonymous Call by Agent number and caller number.

List all Contacts

List all Contacts

Retrieve all the contacts of the account.

Create contact

Create contact

Create a new contact with name, mobile number, country code, and optional VIP flag.

Send an SMS

Send an SMS

Send a text message to the specified phone number.

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Frequently Asked Questions

How do I start an integration between MyOperator and Routee?

To start, connect both your MyOperator and Routee accounts to viaSocket. Once connected, you can set up a workflow where an event in MyOperator triggers actions in Routee (or vice versa).

Can we customize how data from MyOperator is recorded in Routee?

Absolutely. You can customize how MyOperator data is recorded in Routee. This includes choosing which data fields go into which fields of Routee, setting up custom formats, and filtering out unwanted information.

How often does the data sync between MyOperator and Routee?

The data sync between MyOperator and Routee typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from MyOperator to Routee?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between MyOperator and Routee?

Yes, you can set conditional logic to control the flow of data between MyOperator and Routee. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

MyOperator

About MyOperator

MyOperator is a cloud-based call management system designed to streamline and enhance business communication. It offers features such as call tracking, call recording, and virtual numbers to help businesses manage their customer interactions efficiently. With MyOperator, businesses can improve their customer support and ensure seamless communication with clients.

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Routee

About Routee

Routee is a platform that provides users with SMS sending functionality, enhancing communication between businesses and individuals.

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