IntegrationsMyOperatorUserback
MyOperator + Userback

Connect MyOperator and Userback to Build Intelligent Automations

Choose a Trigger

MyOperator

When this happens...

Choose an Action

Userback

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Call Received

New Call Received

Triggered when a new call is received in MyOperator.

New Feedback

New Feedback

Triggered when a new feedback is submitted in Userback.

Request a new Trigger for MyOperator

Do thisActions

Action is the task that follows automatically within your MyOperator integrations.

Initiate user call

Initiate user call

Initiate call by user id.

Initiate Anonymous Call

Initiate Anonymous Call

Initiates anonymous Call by Agent number and caller number.

List Feedback

List Feedback

List of feedback

List Projects

List Projects

List Available Projects

Create a Feedback

Create a Feedback

Creates a new feedback entry in Userback.

List Comments

List Comments

List comments from a feedback

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Frequently Asked Questions

How do I start an integration between MyOperator and Userback?

To start, connect both your MyOperator and Userback accounts to viaSocket. Once connected, you can set up a workflow where an event in MyOperator triggers actions in Userback (or vice versa).

Can we customize how data from MyOperator is recorded in Userback?

Absolutely. You can customize how MyOperator data is recorded in Userback. This includes choosing which data fields go into which fields of Userback, setting up custom formats, and filtering out unwanted information.

How often does the data sync between MyOperator and Userback?

The data sync between MyOperator and Userback typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from MyOperator to Userback?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between MyOperator and Userback?

Yes, you can set conditional logic to control the flow of data between MyOperator and Userback. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

MyOperator

About MyOperator

MyOperator is a cloud-based call management system designed to streamline and enhance business communication. It offers features such as call tracking, call recording, and virtual numbers to help businesses manage their customer interactions efficiently. With MyOperator, businesses can improve their customer support and ensure seamless communication with clients.

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Userback

About Userback

Userback is a visual feedback and bug tracking tool designed to streamline the process of collecting feedback from users and managing it efficiently. It allows teams to gather annotated screenshots, video recordings, and comments directly from users, making it easier to identify and resolve issues quickly.

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