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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Upload Application
Trigger When new Application Upload
New Organization
This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).
New Person Added
This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).
New Ticket
Checks for any new ticket created
New Task
This trigger checks for newly created tasks in Deskpro.
Do thisActions
Action is the task that follows automatically within your NativeBridge integrations.
List all Devices
List all Devices
List User Uploaded Applications
List User Uploaded Applications
Get all Session Details by ID
Get all Session Details by ID
Delete a Session
Delete a Session
Create a Session
Create a Session in NativeBridge.
Create Brand
Create a Breand in Deskpro
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Frequently Asked Questions
To start, connect both your NativeBridge and Deskpro accounts to viaSocket. Once connected, you can set up a workflow where an event in NativeBridge triggers actions in Deskpro (or vice versa).
Absolutely. You can customize how NativeBridge data is recorded in Deskpro. This includes choosing which data fields go into which fields of Deskpro, setting up custom formats, and filtering out unwanted information.
The data sync between NativeBridge and Deskpro typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between NativeBridge and Deskpro. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About NativeBridge
NativeBridge is a platform designed to facilitate seamless integration and communication between various software applications and services. It provides tools and solutions to connect different systems, enabling efficient data exchange and workflow automation.
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