IntegrationsNativeBridgeGroove
NativeBridge + Groove

Connect NativeBridge and Groove to Build Intelligent Automations

Choose a Trigger

NativeBridge

When this happens...

Choose an Action

Groove

Automatically do this!

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Upload Application

New Upload Application

Trigger When new Application Upload

Ticket Closed

Ticket Closed

Triggers when a ticket is closed

Ticket Tagged

Ticket Tagged

Triggers when a ticket is tagged

Ticket Priority Changed

Ticket Priority Changed

Triggers when a ticket's priority is change

Ticket Started

Ticket Started

Triggers when a new ticket is created.

Ticket Opened

Ticket Opened

Triggers when a ticket is opened.

Do thisActions

Action is the task that follows automatically within your NativeBridge integrations.

List all Devices

List all Devices

List all Devices

List User Uploaded Applications

List User Uploaded Applications

List User Uploaded Applications

Get all Session Details by ID

Get all Session Details by ID

Get all Session Details by ID

Delete a Session

Delete a Session

Delete a Session

Create a Session

Create a Session

Create a Session in NativeBridge.

Create New

Create New

Starts a new ticket for your customer

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Frequently Asked Questions

How do I start an integration between NativeBridge and Groove?

To start, connect both your NativeBridge and Groove accounts to viaSocket. Once connected, you can set up a workflow where an event in NativeBridge triggers actions in Groove (or vice versa).

Can we customize how data from NativeBridge is recorded in Groove?

Absolutely. You can customize how NativeBridge data is recorded in Groove. This includes choosing which data fields go into which fields of Groove, setting up custom formats, and filtering out unwanted information.

How often does the data sync between NativeBridge and Groove?

The data sync between NativeBridge and Groove typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from NativeBridge to Groove?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between NativeBridge and Groove?

Yes, you can set conditional logic to control the flow of data between NativeBridge and Groove. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

NativeBridge

About NativeBridge

NativeBridge is a platform designed to facilitate seamless integration and communication between various software applications and services. It provides tools and solutions to connect different systems, enabling efficient data exchange and workflow automation.

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Groove

About Groove

Groove is a customer service platform designed to help businesses manage their customer support tickets, streamline communication, and improve overall customer satisfaction.

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