Connect NeetoDesk and Featurebase to Build Intelligent Automations

Choose a Trigger

NeetoDesk

When this happens...

Choose an Action

Featurebase

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Post

New Post

Triggers when a new post is created on your feedback board.

Request a new Trigger for NeetoDesk

Do thisActions

Action is the task that follows automatically within your NeetoDesk integrations.

Get the Details of a Ticket

Get the Details of a Ticket

Get the Details of a Ticket

Create Post

Create Post

Create a post in feature base

Update feedback status

Update feedback status

Set the status of a feedback post

Add voter to post

Add voter to post

Add a voter to a post

Request a new Action for NeetoDesk

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Frequently Asked Questions

How do I start an integration between NeetoDesk and Featurebase?

To start, connect both your NeetoDesk and Featurebase accounts to viaSocket. Once connected, you can set up a workflow where an event in NeetoDesk triggers actions in Featurebase (or vice versa).

Can we customize how data from NeetoDesk is recorded in Featurebase?

Absolutely. You can customize how NeetoDesk data is recorded in Featurebase. This includes choosing which data fields go into which fields of Featurebase, setting up custom formats, and filtering out unwanted information.

How often does the data sync between NeetoDesk and Featurebase?

The data sync between NeetoDesk and Featurebase typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from NeetoDesk to Featurebase?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between NeetoDesk and Featurebase?

Yes, you can set conditional logic to control the flow of data between NeetoDesk and Featurebase. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

NeetoDesk

About NeetoDesk

NeetoDesk is a comprehensive customer support platform designed to streamline and enhance the way businesses interact with their customers. It offers a suite of tools for managing customer inquiries, tracking support tickets, and providing efficient resolutions. With NeetoDesk, businesses can improve their customer service operations, ensuring timely and effective communication with clients.

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Featurebase

About Featurebase

Featurebase is a feedback management tool that helps you prioritize user feedback and make correct product decisions.

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