Connect NeetoDesk and Infobip to Build Intelligent Automations

Choose a Trigger

NeetoDesk

When this happens...

Choose an Action

Infobip

Automatically do this!

Enable Integrations or automations with these events of NeetoDesk and Infobip

Enable Integrations or automations with these events of NeetoDesk and Infobip

Actions

Get the Details of a Ticket

Get the Details of a Ticket

Get the Details of a Ticket

Send SMS Message

Send SMS Message

Send SMS message.

Create a Person

Create a Person

Create a new person profile with contact info and optional attributes.

Create a Company

Create a Company

Create a new company record in Infobip with optional details such as notes, country, region, account manager, customer stage, industry, VAT number, tags, and custom attributes.

Request a new Action for NeetoDesk

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Frequently Asked Questions

How do I start an integration between NeetoDesk and Infobip?

To start, connect both your NeetoDesk and Infobip accounts to viaSocket. Once connected, you can set up a workflow where an event in NeetoDesk triggers actions in Infobip (or vice versa).

Can we customize how data from NeetoDesk is recorded in Infobip?

Absolutely. You can customize how NeetoDesk data is recorded in Infobip. This includes choosing which data fields go into which fields of Infobip, setting up custom formats, and filtering out unwanted information.

How often does the data sync between NeetoDesk and Infobip?

The data sync between NeetoDesk and Infobip typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from NeetoDesk to Infobip?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between NeetoDesk and Infobip?

Yes, you can set conditional logic to control the flow of data between NeetoDesk and Infobip. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

NeetoDesk

About NeetoDesk

NeetoDesk is a comprehensive customer support platform designed to streamline and enhance the way businesses interact with their customers. It offers a suite of tools for managing customer inquiries, tracking support tickets, and providing efficient resolutions. With NeetoDesk, businesses can improve their customer service operations, ensuring timely and effective communication with clients.

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Infobip

About Infobip

Infobip offers omnichannel engagement solutions for businesses to simplify customer communication, enhance CX, and grow securely and reliably.

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