Connect NeetoDesk and Webex to Build Intelligent Automations

Choose a Trigger

NeetoDesk

When this happens...

Choose an Action

Webex

Automatically do this!

Enable Integrations or automations with these events of NeetoDesk and Webex

Enable Integrations or automations with these events of NeetoDesk and Webex

Actions

Get the Details of a Ticket

Get the Details of a Ticket

Get the Details of a Ticket

Create Contact List

Create Contact List

Creates a new contact list in Webex Interact.

List Senders

List Senders

Show the list of senders available in Webex Interact.

Delete List

Delete List

Deletes a contact list from Webex Interact.

Create Short Link

Create Short Link

Creates a short link that sends people to a webpage and optionally tracks clicks and adds tags.

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Frequently Asked Questions

How do I start an integration between NeetoDesk and Webex?

To start, connect both your NeetoDesk and Webex accounts to viaSocket. Once connected, you can set up a workflow where an event in NeetoDesk triggers actions in Webex (or vice versa).

Can we customize how data from NeetoDesk is recorded in Webex?

Absolutely. You can customize how NeetoDesk data is recorded in Webex. This includes choosing which data fields go into which fields of Webex, setting up custom formats, and filtering out unwanted information.

How often does the data sync between NeetoDesk and Webex?

The data sync between NeetoDesk and Webex typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from NeetoDesk to Webex?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between NeetoDesk and Webex?

Yes, you can set conditional logic to control the flow of data between NeetoDesk and Webex. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

NeetoDesk

About NeetoDesk

NeetoDesk is a comprehensive customer support platform designed to streamline and enhance the way businesses interact with their customers. It offers a suite of tools for managing customer inquiries, tracking support tickets, and providing efficient resolutions. With NeetoDesk, businesses can improve their customer service operations, ensuring timely and effective communication with clients.

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Webex

About Webex

Multi-channel messaging platform for businesses that supports SMS and WhatsApp campaigns, templates, two-way messaging and real-time reporting. Provides developer-friendly REST APIs, shortlinks, scheduling and campaign automation for transactional and marketing communication.

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