Connect neoncrm and LiveAgent to Build Intelligent Automations

Choose a Trigger

neoncrm

When this happens...

Choose an Action

LiveAgent

Automatically do this!

Enable Integrations or automations with these events of neoncrm and LiveAgent

Enable Integrations or automations with these events of neoncrm and LiveAgent

Triggers

New Customer

New Customer

Triggers when a new customer is added.

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Actions

List Customers

List Customers

Get details of all customers.

List Conversations

List Conversations

Get details of all conversations.

Add New Customer

Add New Customer

Add new customer in LiveAgent.

Add Customer to Group

Add Customer to Group

Add a customer to an existing group.

Remove Customer From Group

Remove Customer From Group

Removes customer form a particular group.

List Companies

List Companies

Retrieve list of companies

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Frequently Asked Questions

How do I start an integration between neoncrm and LiveAgent?

To start, connect both your neoncrm and LiveAgent accounts to viaSocket. Once connected, you can set up a workflow where an event in neoncrm triggers actions in LiveAgent (or vice versa).

Can we customize how data from neoncrm is recorded in LiveAgent?

Absolutely. You can customize how neoncrm data is recorded in LiveAgent. This includes choosing which data fields go into which fields of LiveAgent, setting up custom formats, and filtering out unwanted information.

How often does the data sync between neoncrm and LiveAgent?

The data sync between neoncrm and LiveAgent typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from neoncrm to LiveAgent?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between neoncrm and LiveAgent?

Yes, you can set conditional logic to control the flow of data between neoncrm and LiveAgent. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

neoncrm

About neoncrm

Neon is a CRM built by and for people who run nonprofits. Our nonprofit solutions grow communities, inspire audiences and scale your impact.

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LiveAgent

About LiveAgent

LiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.

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