Connect News API and BoldDesk to Build Intelligent Automations
Enable Integrations or automations with these events of News API and BoldDesk
Enable Integrations or automations with these events of News API and BoldDesk
Actions
Top headlines Sources
The subset of news publishers that top headlines are available from.
Create Ticket
Creates a new support ticket in BoldDesk.
Update Ticket
Updates an existing support ticket with new information.
Create Contact
Create a new contact.
Create Contact Group
Create a new contact group.
Create Ticket Note
Create note to an existing ticket.
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Frequently Asked Questions
To start, connect both your News API and BoldDesk accounts to viaSocket. Once connected, you can set up a workflow where an event in News API triggers actions in BoldDesk (or vice versa).
Absolutely. You can customize how News API data is recorded in BoldDesk. This includes choosing which data fields go into which fields of BoldDesk, setting up custom formats, and filtering out unwanted information.
The data sync between News API and BoldDesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between News API and BoldDesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About News API
News API is a powerful tool that provides access to a wide range of news articles and headlines from various sources across the globe. It allows developers to integrate news data into their applications, enabling users to stay updated with the latest news in real-time.
Learn MoreAbout BoldDesk
BoldDesk is a comprehensive help desk and customer support software designed to streamline and enhance the customer service experience. It offers a range of features including ticket management, automation, and reporting to help businesses efficiently manage customer inquiries and support requests.
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