IntegrationsNomi AIBoldDesk
Nomi AI + BoldDesk

Connect Nomi AI and BoldDesk to Build Intelligent Automations

Choose a Trigger

Nomi AI

When this happens...

Choose an Action

BoldDesk

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Nomis Created

Nomis Created

Request a new Trigger for Nomi AI

Do thisActions

Action is the task that follows automatically within your Nomi AI integrations.

Create Chat

Create Chat

Creates a Chat.

Create Ticket

Create Ticket

Creates a new support ticket in BoldDesk.

Update Ticket

Update Ticket

Updates an existing support ticket with new information.

Create Contact

Create Contact

Create a new contact.

Create Contact Group

Create Contact Group

Create a new contact group.

Create Ticket Note

Create Ticket Note

Create note to an existing ticket.

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Frequently Asked Questions

How do I start an integration between Nomi AI and BoldDesk?

To start, connect both your Nomi AI and BoldDesk accounts to viaSocket. Once connected, you can set up a workflow where an event in Nomi AI triggers actions in BoldDesk (or vice versa).

Can we customize how data from Nomi AI is recorded in BoldDesk?

Absolutely. You can customize how Nomi AI data is recorded in BoldDesk. This includes choosing which data fields go into which fields of BoldDesk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Nomi AI and BoldDesk?

The data sync between Nomi AI and BoldDesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Nomi AI to BoldDesk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Nomi AI and BoldDesk?

Yes, you can set conditional logic to control the flow of data between Nomi AI and BoldDesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Nomi AI

About Nomi AI

Nomi AI is a cutting-edge platform that leverages artificial intelligence to provide advanced solutions for various business needs. It offers tools and services that enhance decision-making, automate processes, and improve overall efficiency through AI-driven insights and analytics.

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BoldDesk

About BoldDesk

BoldDesk is a comprehensive help desk and customer support software designed to streamline and enhance the customer service experience. It offers a range of features including ticket management, automation, and reporting to help businesses efficiently manage customer inquiries and support requests.

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