Integrations Odoo InvGate Service Desk
Odoo + InvGate Service Desk

Connect Odoo and InvGate Service Desk to Build Intelligent Automations

Choose a Trigger

Odoo

When this happens...

Choose an Action

InvGate Service Desk

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Enable Integrations or automations with these events of Odoo and InvGate Service Desk

Enable Integrations or automations with these events of Odoo and InvGate Service Desk

Triggers

New Lead

New Lead

Triggers when a new lead is created.

Request a new Trigger for Odoo

Actions

Create Lead

Create Lead

Create a new lead in odoo crm.

Request a new Action for Odoo

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Frequently Asked Questions

How do I start an integration between Odoo and InvGate Service Desk?

To start, connect both your Odoo and InvGate Service Desk accounts to viaSocket. Once connected, you can set up a workflow where an event in Odoo triggers actions in InvGate Service Desk (or vice versa).

Can we customize how data from Odoo is recorded in InvGate Service Desk?

Absolutely. You can customize how Odoo data is recorded in InvGate Service Desk. This includes choosing which data fields go into which fields of InvGate Service Desk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Odoo and InvGate Service Desk?

The data sync between Odoo and InvGate Service Desk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Odoo to InvGate Service Desk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Odoo and InvGate Service Desk?

Yes, you can set conditional logic to control the flow of data between Odoo and InvGate Service Desk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Odoo

About Odoo

Odoo is a comprehensive suite of open-source business applications that covers all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, and more. It is designed to streamline business processes and improve productivity by providing a fully integrated and customizable platform.

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InvGate Service Desk

About InvGate Service Desk

InvGate Service Desk is a ticketing solution with ITIL-ready functionalities to organize work based on priority, SLA & urgency, create automated workflows, integrate with CMDB and more.

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