To start, connect both your olvy and helpspot accounts to viaSocket. Once connected, you can set up a workflow where an event in olvy triggers actions in helpspot (or vice versa).

Absolutely. You can customize how olvy data is recorded in helpspot. This includes choosing which data fields go into which fields of helpspot, setting up custom formats, and filtering out unwanted information.

The data sync between olvy and helpspot typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.