Connect Omniware and Respond.io to Build Intelligent Automations

Choose a Trigger

Omniware

When this happens...

Choose an Action

Respond.io

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Contact

New Contact

Triggers when new contact created.

Request a new Trigger for Omniware

Do thisActions

Action is the task that follows automatically within your Omniware integrations.

Create Payment Request URL

Create Payment Request URL

Initiates a new Payment Request URL

Check Payment Status

Check Payment Status

Check payment status

Assign/Unassign Conversation

Assign/Unassign Conversation

Updates the assignee of a specific contact. You can unassign the contact by leaving the assignee value empty.

List All Users

List All Users

Retrieves the list of all users

List All Contacts

List All Contacts

List all available contacts. You can use filters in the request body to limit the results to only records with matching contact field values.

Add Comment

Add Comment

Adds a comment to a conversation

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Frequently Asked Questions

How do I start an integration between Omniware and Respond.io?

To start, connect both your Omniware and Respond.io accounts to viaSocket. Once connected, you can set up a workflow where an event in Omniware triggers actions in Respond.io (or vice versa).

Can we customize how data from Omniware is recorded in Respond.io?

Absolutely. You can customize how Omniware data is recorded in Respond.io. This includes choosing which data fields go into which fields of Respond.io, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Omniware and Respond.io?

The data sync between Omniware and Respond.io typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Omniware to Respond.io?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Omniware and Respond.io?

Yes, you can set conditional logic to control the flow of data between Omniware and Respond.io. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Omniware

About Omniware

Omniware is a comprehensive platform designed to streamline and enhance business operations through innovative solutions. It offers a range of tools and services that cater to various business needs, ensuring efficiency and productivity.

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Respond.io

About Respond.io

respond.io unifies customer communication across instant messaging, web chat, and email for organizations that market, sell, and support.

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