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Connect OneHash CRM and MSG91

Integrate OneHash CRM with MSG91 to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.

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Popular OneHash CRM + MSG91 flows

Start from a real workflow other teams are already running.

Choose a trigger

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OneHash CRM

When this happens...

Choose an action

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MSG91

Automatically do this!

Full list

Supported Triggers & Actions

Everything you can automate between OneHash CRM and MSG91.

When this happensTriggers

A trigger is an event that starts a workflow.

New Record

New Record

runs when new record is created

record is created or updated

record is created or updated

runs when record is created or updated

When a new whatsapp event arrives

When a new whatsapp event arrives

Runs the workflow automatically whenever a new inbound or outbound WhatsApp delivery report arrives.

SMS Delivery Confirmation Arrives

SMS Delivery Confirmation Arrives

Runs when an SMS sent from your account receives a delivery confirmation.

New Voice Call

New Voice Call

Runs when a new outbound or inbound voice call is made or received.

RCS Delivery Report Received

RCS Delivery Report Received

Runs when a delivery report for an RCS message is received for messages sent or received.

Do thisActions

Action is the task that follows automatically within your OneHash CRM integrations.

Create new lead

Create new lead

Create a new lead in OneHash CRM

Update lead details

Update lead details

Update a lead's details in OneHash CRM.

Create a record

Create a record

Create a record in OneHash CRM.

Find Or Create Lead

Find Or Create Lead

Finds a lead using the provided fields and creates a new lead if none is found.

Send Campaign

Send Campaign

Send the selected campaign

Send Template SMS

Send Template SMS

Send a selected SMS template to one or more phone numbers and optionally fill template variables.

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Integrations OneHash CRM
OneHash CRM + MSG91
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About OneHash CRM

OneHash CRM is a comprehensive customer relationship management platform designed to streamline and enhance the way businesses interact with their customers. It offers a suite of tools to manage customer data, track interactions, and automate sales processes, making it easier for businesses to build and maintain strong customer relationships.

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Frequently Asked Questions

How do I connect OneHash CRM and MSG91?

Sign up for a free viaSocket account, then authorize both your OneHash CRM and MSG91 accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between OneHash CRM and MSG91 as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from OneHash CRM to MSG91?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach MSG91. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where OneHash CRM triggers actions in MSG91, and a separate workflow where MSG91 triggers actions in OneHash CRM. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between OneHash CRM and MSG91. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire OneHash CRM and MSG91 integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.