Integrations OneSignal Zendesk Chat
OneSignal + Zendesk Chat

Connect OneSignal and Zendesk Chat to Build Intelligent Automations

Choose a Trigger

OneSignal

When this happens...

Choose an Action

Zendesk Chat

Automatically do this!

Enable Integrations or automations with these events of OneSignal and Zendesk Chat

Enable Integrations or automations with these events of OneSignal and Zendesk Chat

Triggers

New Template

New Template

Triggers when new template is created.

Request a new Trigger for OneSignal

Actions

Get All Players

Get All Players

Get an all existing players

View messages

View messages

View the details for a collection of messages.

List Templates

List Templates

List all templates.

List Segments

List Segments

List all segments.

Create an Email Template

Create an Email Template

Create an email template.

Create an SMS Template

Create an SMS Template

Create an sms template.

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Frequently Asked Questions

How do I start an integration between OneSignal and Zendesk Chat?

To start, connect both your OneSignal and Zendesk Chat accounts to viaSocket. Once connected, you can set up a workflow where an event in OneSignal triggers actions in Zendesk Chat (or vice versa).

Can we customize how data from OneSignal is recorded in Zendesk Chat?

Absolutely. You can customize how OneSignal data is recorded in Zendesk Chat. This includes choosing which data fields go into which fields of Zendesk Chat, setting up custom formats, and filtering out unwanted information.

How often does the data sync between OneSignal and Zendesk Chat?

The data sync between OneSignal and Zendesk Chat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from OneSignal to Zendesk Chat?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between OneSignal and Zendesk Chat?

Yes, you can set conditional logic to control the flow of data between OneSignal and Zendesk Chat. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

OneSignal

About OneSignal

OneSignal is a simple and smart service that send push notifications across all platforms. OneSignal features reliable delivery of millions of notifications, segmentation and targeting, automated delivery, localization, support for all major app development tools, and real time analytics.

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Zendesk Chat

About Zendesk Chat

Zendesk Chat is a powerful tool designed to enhance customer support by providing real-time chat capabilities. It allows businesses to engage with their customers instantly, improving customer satisfaction and support efficiency.

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