Integrate OpenWA with Sangam CRM to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Company in Sangam CRM when When a New Message is received in WhatsApp (OpenWA)
Create Campaign in Sangam CRM when When a New Message is received in WhatsApp (OpenWA)
Get Lead related contact module data in Sangam-crm when When a New Message is received in WhatsApp (OpenWA)
Add Event Member to Sangam CRM when When a New Message is received in WhatsApp (OpenWA)
Update Ticket in Sangam CRM when When a New Message is received in WhatsApp (OpenWA)
Start from a real workflow other teams are already running.
OpenWA
When this happens...
When a New Message is received
When a WhatsApp session is disconnected
Sangam CRM
Automatically do this!
Create a new Lead
Create Opportunity
Fetch Module Fields
Create Contact
Create Ticket
Create Company
Create Campaign
Create or Update Lead
Create Or Update Linked Record
Update an Account
Search an User
Get Account related module data
Get Lead related contact module data
Get Partner Registration related module data
Add Event Member
Update Ticket
Search Leads
List Module Records
List Leads
Create Checklist
Find Checklists
Update Checklist
Create WhatsApp Record
Find WhatsApp Records
Update WhatsApp Record
Update Opportunity
Search Opportunities
List Opportunities
Create Company in Sangam CRM when When a New Message is received in WhatsApp (OpenWA)
Use this flowCreate Campaign in Sangam CRM when When a New Message is received in WhatsApp (OpenWA)
Use this flowGet Lead related contact module data in Sangam-crm when When a New Message is received in WhatsApp (OpenWA)
Use this flowAdd Event Member to Sangam CRM when When a New Message is received in WhatsApp (OpenWA)
Use this flowUpdate Ticket in Sangam CRM when When a New Message is received in WhatsApp (OpenWA)
Use this flowSearch Leads in Sangam CRM when When a New Message is received in WhatsApp (OpenWA)
Use this flowList Leads from Sangam CRM when When a New Message is received in WhatsApp (OpenWA)
Use this flowUpdate Opportunity in Sangam CRM when When a New Message is received in WhatsApp (OpenWA)
Use this flowSend Image via WhatsApp (OpenWA) when New Contact Created in Sangam CRM
Use this flowSend Video via WhatsApp when New Contact Created in Sangam CRM
Use this flowEverything you can automate between OpenWA and Sangam CRM.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs the workflow automatically whenever a new message arrives on the connected WhatsApp account.
Runs the workflow automatically whenever a WhatsApp session is disconnected.
Runs when a new lead is created.
Trigger when new contact is created
Runs when opportunity created
Runs when new ticket is created
Action is the task that follows automatically within your OpenWA integrations.
Send image to contact or group
Send video to contact or group
Send audio file or voice note
Send a PDF, Word, spreadsheet, ZIP, or other file via WhatsApp.
Send location pin to WhatsApp
Send a WhatsApp contact card to a person or group

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
Step-by-step video tutorials to help you connect apps, automate workflows, and save time.

Learn how to automate OpenWA and Sangam CRM workflows.

Learn how to automate OpenWA and Sangam CRM workflows.

Learn how to automate OpenWA and Sangam CRM workflows.

Learn how to automate OpenWA and Sangam CRM workflows.

Learn how to automate OpenWA and Sangam CRM workflows.

Learn how to automate OpenWA and Sangam CRM workflows.

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Connect to WhatsApp Web to send and receive messages, automate conversations, and streamline customer communication. Build workflows that respond to real-time events, send text and media messages, manage chats, and simplify customer support, notifications, sales, and engagement.
Learn moreSangam CRM is a business CRM platform for managing sales, marketing, helpdesk support, internal tasks, and automated business workflows, with web, mobile, API, and integration capabilities.
Learn moreSign up for a free viaSocket account, then authorize both your OpenWA and Sangam CRM accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between OpenWA and Sangam CRM as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Sangam CRM. No coding required.
Yes. You can set up a workflow where OpenWA triggers actions in Sangam CRM, and a separate workflow where Sangam CRM triggers actions in OpenWA. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between OpenWA and Sangam CRM. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire OpenWA and Sangam CRM integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.