To start, connect both your orbit and jira service management accounts to viaSocket. Once connected, you can set up a workflow where an event in orbit triggers actions in jira service management (or vice versa).

Absolutely. You can customize how orbit data is recorded in jira service management. This includes choosing which data fields go into which fields of jira service management, setting up custom formats, and filtering out unwanted information.

The data sync between orbit and jira service management typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.