Connect PagerDuty and Gmail to Build Intelligent Automations

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PagerDuty

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Gmail

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Incident Instant

New Incident Instant

Triggers when new incidents are created.

New Incident acknowledged

New Incident acknowledged

Triggers when new incidents are acknowledged.

Incident Annotated

Incident Annotated

Triggers when an incident is annotated, meaning additional notes or comments are added to an existing incident.

Incident Escalated

Incident Escalated

Triggers when an incident is escalated.

New mail matches your specified search criteria

New mail matches your specified search criteria

Search Gmail for messages that match a subject, sender, or CC received within the specified recent time window, and return each message's headers, body (HTML/plain), date, and link.

New Email

New Email

Retrieve Gmail messages for selected label(s) received within a recent timeframe and return each message's headers, body (HTML/plain), and attachment URLs.

Do thisActions

Action is the task that follows automatically within your PagerDuty integrations.

Create a Business Service

Create a Business Service

Create a Business Service in PagerDuty.

Install an Add-On

Install an Add-On

This action Install an Add-on for your account.

Delete an Add-On

Delete an Add-On

This action delete an add-on.

Update an Add-On

Update an Add-On

This action update an add - on.

Send Email

Send Email

Send an email through Gmail with subject and plain-text or HTML body; include optional CC, BCC, custom sender and reply-to, attach files or Google Drive/Workspace exports, and apply labels.

Remove Label From Email

Remove Label From Email

Remove a specified label from the first Gmail message matching the provided subject and/or sender criteria.

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Step by step guides to integrate PagerDuty and Gmail

Frequently Asked Questions

How do I start an integration between PagerDuty and Gmail?

To start, connect both your PagerDuty and Gmail accounts to viaSocket. Once connected, you can set up a workflow where an event in PagerDuty triggers actions in Gmail (or vice versa).

Can we customize how data from PagerDuty is recorded in Gmail?

Absolutely. You can customize how PagerDuty data is recorded in Gmail. This includes choosing which data fields go into which fields of Gmail, setting up custom formats, and filtering out unwanted information.

How often does the data sync between PagerDuty and Gmail?

The data sync between PagerDuty and Gmail typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from PagerDuty to Gmail?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between PagerDuty and Gmail?

Yes, you can set conditional logic to control the flow of data between PagerDuty and Gmail. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

PagerDuty

About PagerDuty

agerDuty is a digital operations management platform that empowers teams to manage and resolve incidents efficiently, ensuring high availability and performance.

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Gmail

About Gmail

Gmail is a free email service developed by Google. It allows users to send and receive emails, manage their inbox, and organize their communications efficiently. With features like spam filtering, search capabilities, and integration with other Google services, Gmail is a powerful tool for personal and professional communication.

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