Connect PagerDuty and kondesk crm to Build Intelligent Automations

Choose a Trigger

PagerDuty

When this happens...

Choose an Action

kondesk crm

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Enable Integrations or automations with these events of PagerDuty and kondesk crm

Enable Integrations or automations with these events of PagerDuty and kondesk crm

Triggers

New Incident Instant

New Incident Instant

Triggers when new incidents are created.

New Incident acknowledged

New Incident acknowledged

Triggers when new incidents are acknowledged.

Incident Annotated

Incident Annotated

Triggers when an incident is annotated, meaning additional notes or comments are added to an existing incident.

Incident Escalated

Incident Escalated

Triggers when an incident is escalated.

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Actions

Create a Business Service

Create a Business Service

Create a Business Service in PagerDuty.

Install an Add-On

Install an Add-On

This action Install an Add-on for your account.

Delete an Add-On

Delete an Add-On

This action delete an add-on.

Update an Add-On

Update an Add-On

This action update an add - on.

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Frequently Asked Questions

How do I start an integration between PagerDuty and kondesk crm?

To start, connect both your PagerDuty and kondesk crm accounts to viaSocket. Once connected, you can set up a workflow where an event in PagerDuty triggers actions in kondesk crm (or vice versa).

Can we customize how data from PagerDuty is recorded in kondesk crm?

Absolutely. You can customize how PagerDuty data is recorded in kondesk crm. This includes choosing which data fields go into which fields of kondesk crm, setting up custom formats, and filtering out unwanted information.

How often does the data sync between PagerDuty and kondesk crm?

The data sync between PagerDuty and kondesk crm typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from PagerDuty to kondesk crm?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between PagerDuty and kondesk crm?

Yes, you can set conditional logic to control the flow of data between PagerDuty and kondesk crm. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

PagerDuty

About PagerDuty

agerDuty is a digital operations management platform that empowers teams to manage and resolve incidents efficiently, ensuring high availability and performance.

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kondesk crm

About kondesk crm

KONDESK is a customer relationship management platform that helps to organize leads (customers) and manage them.

Learn More