Connect Parallel and Gainsight Customer Communities to Build Intelligent Automations
Choose a Trigger
When this happens...
New Parallel
Petition Complete
New Comment Posted
Comment Deleted
A user sent a message
Profile Created
Profile Closed
Profile Associated with Parallel
Profile Disassociated with Parallel
Profile Reopened
Message Scheduled
Profile Relationship Created
Profile Relationship Removed
Profile Updated
Template Used
Parallel Tagged
Parallel Untagged
Delete Scheduled Message
Petition Cloned
Profile Scheduled For Deletion
Signature Started
Signature Canceled
Signature Delivered
Signature Opened
Signature Completed
Signature reminder
Reply Created
Reply Updated
Reply Status Changed
Reply Deleted
Choose an Action
Automatically do this!
- Request a new Action for Gainsight Customer Communities
Enable Integrations or automations with these events of Parallel and Gainsight Customer Communities
Enable Integrations or automations with these events of Parallel and Gainsight Customer Communities
Triggers
New Parallel
Triggers when new parallels is created.
Petition Complete
Triggers when new parallels or petition is completed.
New Comment Posted
Triggers when new comment posted .
Comment Deleted
Triggers when a comment is deleted .
A user sent a message
when a user sends a message or reply inside a Parallel form or conversation.
Profile Created
Triggers when new profile is created.
Actions
Comment on a Parallel
Send a comment or a note within a parallel.
Tag a Parallel
Tag a parallel with specified tag.
Create Parallel
Creates a parallel.
Rename Parallel
Rename a Parallel.
Find Parallel
Find an existing parallel.
Delete Parallel
Delete an existing petition.
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Automate Social Media Post Creation and Scheduling Across Multiple Platforms
- InstagramInstagram CaptionGenerate ImagePublish Photo with TaggingAdd Step
- YoutubeYoutube Video ScriptYoutube Description VideoCreate an Avatar VideoDelayRetrieve Shareable Link for a Video1Upload VideoAdd Step
- TwitterTwitter TweetPost a TweetAdd Step
- LinkedinLinkedin ArticleCreate a linkedin Article or URL postAdd Step
Automate Instagram DM Replies, Reactions, and Team Alerts
- has responseSendDMMessageAdd Step
- Notify teamSendMailAdd Step
- has reactSendDMMessage ReactAdd Step
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Frequently Asked Questions
To start, connect both your Parallel and Gainsight Customer Communities accounts to viaSocket. Once connected, you can set up a workflow where an event in Parallel triggers actions in Gainsight Customer Communities (or vice versa).
Absolutely. You can customize how Parallel data is recorded in Gainsight Customer Communities. This includes choosing which data fields go into which fields of Gainsight Customer Communities, setting up custom formats, and filtering out unwanted information.
The data sync between Parallel and Gainsight Customer Communities typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Parallel and Gainsight Customer Communities. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Parallel
Parallel is a platform designed to streamline and enhance project management and team collaboration. It offers tools and features that facilitate efficient task management, communication, and workflow automation, making it ideal for teams looking to improve productivity and project outcomes.
Learn MoreAbout Gainsight Customer Communities
Gainsight's Customer Communities is a B2B customer success community platform that increases self-service and engagement during crucial phases of the customer journey.
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