Connect Pencil Spaces and CallHub to Build Intelligent Automations

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Pencil Spaces

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CallHub

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

User Joins or Leaves a Room

User Joins or Leaves a Room

Runs when a user joins or leaves a room in Pencil Spaces.

Agent Activates Account

Agent Activates Account

Runs when Agent Activates Account.

New Note Added

New Note Added

Triggers when a new note is added by an agent for any call center campaign in your CallHub account.

New Text Message Received

New Text Message Received

Triggers when you receive a text message for any SMS campaign in your CallHub account.

Transfer Digit Pressed

Transfer Digit Pressed

Triggers when the transfer digit is pressed in a voice broadcast campaign

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Do thisActions

Action is the task that follows automatically within your Pencil Spaces integrations.

Create Space

Create Space

Creates a new collaborative space and invites the listed hosts and participants.

Invite User

Invite User

Sends an email inviting a user to join the institution.

Create Contact

Create Contact

Add a new contact to CallHub.

Invite an agent

Invite an agent

Create a new agent account and send them an invitation email.

Update a contact

Update a contact

Update a contact in CallHub using their phone number or contact ID.

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Frequently Asked Questions

How do I start an integration between Pencil Spaces and CallHub?

To start, connect both your Pencil Spaces and CallHub accounts to viaSocket. Once connected, you can set up a workflow where an event in Pencil Spaces triggers actions in CallHub (or vice versa).

Can we customize how data from Pencil Spaces is recorded in CallHub?

Absolutely. You can customize how Pencil Spaces data is recorded in CallHub. This includes choosing which data fields go into which fields of CallHub, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Pencil Spaces and CallHub?

The data sync between Pencil Spaces and CallHub typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Pencil Spaces to CallHub?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Pencil Spaces and CallHub?

Yes, you can set conditional logic to control the flow of data between Pencil Spaces and CallHub. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Pencil Spaces

About Pencil Spaces

Pencil Spaces is an innovative platform designed to enhance online collaboration and productivity. It offers a virtual workspace where teams can seamlessly interact, share ideas, and work together in real-time, making it ideal for remote work and education environments.

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CallHub

About CallHub

CallHub is a comprehensive communication platform designed to streamline and enhance your outreach efforts. It offers a suite of tools for voice and SMS broadcasting, call center management, and peer-to-peer texting, making it ideal for businesses, political campaigns, and non-profits looking to engage with their audience effectively.

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