Integrations Perfex CRM InvGate Service Management
Perfex CRM + InvGate Service Management
Perfex CRM logoInvGate Service Management logo

Connect Perfex CRM and InvGate Service Management

Integrate Perfex CRM with InvGate Service Management to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.

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Full list

Supported Triggers & Actions

Everything you can automate between Perfex CRM and InvGate Service Management.

When this happensTriggers

A trigger is an event that starts a workflow.

New Contract

New Contract

Triggers when a new contract is created

New Customer

New Customer

Triggers when a new customer is added

New Lead

New Lead

Triggers when a new lead is created

New Project

New Project

Triggers when a new project is created

New Task

New Task

Triggers when a new task is created

New Ticket

New Ticket

Triggers when a new ticket is created

Do thisActions

Action is the task that follows automatically within your Perfex CRM integrations.

Create Lead

Create Lead

Creates a new lead

Create Contract

Create Contract

Creates a contract in the system

Create Customer

Create Customer

Creates a new customer

Create Estimate

Create Estimate

Creates a estimate in the system

Create Project

Create Project

Creates a project in the system

Create Proposal

Create Proposal

Creates a new proposal in the system

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Integrations Perfex CRM
Perfex CRM + InvGate Service Management
Perfex CRM logo

About Perfex CRM

Perfex CRM is a customer relationship management software designed to help businesses manage their interactions with current and potential customers. It offers features such as client management, project management, invoicing, and support ticketing, making it ideal for small to medium-sized businesses looking to streamline their operations and improve customer engagement.

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Integrations InvGate Service Management
InvGate Service Management + Perfex CRM
InvGate Service Management logo

About InvGate Service Management

InvGate Service Management is an IT service management (ITSM) platform that helps teams manage incidents, service requests, problems, changes, and assets from a single workspace. Automate workflows, track SLAs, streamline ticket resolution, and improve service delivery with powerful reporting and integrations.

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Frequently Asked Questions

How do I connect Perfex CRM and InvGate Service Management?

Sign up for a free viaSocket account, then authorize both your Perfex CRM and InvGate Service Management accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between Perfex CRM and InvGate Service Management as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from Perfex CRM to InvGate Service Management?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach InvGate Service Management. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where Perfex CRM triggers actions in InvGate Service Management, and a separate workflow where InvGate Service Management triggers actions in Perfex CRM. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between Perfex CRM and InvGate Service Management. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire Perfex CRM and InvGate Service Management integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.