Integrate Phrase with BoldDesk to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Start from a real workflow other teams are already running.
Phrase
When this happens...
Job Created
Job Started
Job Completed
BoldDesk
Automatically do this!
Create Ticket
Update Ticket
Create Contact
Create Contact Group
Create Ticket Note
Create Ticket Reply
Update Contact
Update Contact Group
List Activity
List Webhooks
Create Ticket in BoldDesk when Job Created in Phrase
Use this flowUpdate Ticket in BoldDesk when Job Created in Phrase
Use this flowCreate Contact in BoldDesk when Job Created in Phrase
Use this flowCreate Contact Group in Bolddesk when Job Created in Phrase
Use this flowCreate Ticket Note in BoldDesk when Job Created in Phrase
Use this flowCreate Ticket Reply in BoldDesk when Job Created in Phrase
Use this flowUpdate Contact in Bolddesk when Job Created in Phrase
Use this flowUpdate Contact Group in Bolddesk when Job Created in Phrase
Use this flowList Activity from BoldDesk when Job Created in Phrase
Use this flowList Webhooks from BoldDesk when Job Created in Phrase
Use this flowEverything you can automate between Phrase and BoldDesk.
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a Phrase Job has been created, but not yet started.
Triggers when a Phrase Job is marked as in-progress.
Triggers when a Phrase Job has been marked as completed.
Action is the task that follows automatically within your Phrase integrations.
Starts an existing job that is in draft state.
Completed a job that is in the 'in_progress' state.
Delete's a job from phrase.
Creates a new comment in the specified job.
This action will delete a comment from the specified job.
This action updates a comment to a specific job.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Phrase is a comprehensive localization management platform that streamlines the translation and localization process for businesses, enabling them to reach global audiences effectively.
Learn moreBoldDesk is a comprehensive help desk and customer support software designed to streamline and enhance the customer service experience. It offers a range of features including ticket management, automation, and reporting to help businesses efficiently manage customer inquiries and support requests.
Learn moreSign up for a free viaSocket account, then authorize both your Phrase and BoldDesk accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Phrase and BoldDesk as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach BoldDesk. No coding required.
Yes. You can set up a workflow where Phrase triggers actions in BoldDesk, and a separate workflow where BoldDesk triggers actions in Phrase. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Phrase and BoldDesk. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Phrase and BoldDesk integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.