Connect Phrase and InvGate Service Management
Integrate Phrase with InvGate Service Management to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Incident in InvGate Service Management when Job Created in Phrase
Get Categories from InvGate Service Management when Job Created in Phrase
Get Users from InvGate Service Management when Job Created in Phrase
Get Incident Details from InvGate Service Management when Job Created in Phrase
Create User in InvGate Service Management when Job Created in Phrase
Popular Phrase + InvGate Service Management flows
Start from a real workflow other teams are already running.
Choose a trigger
Phrase
When this happens...
Job Created
Job Started
Job Completed
Choose an action
InvGate Service Management
Automatically do this!
Create Incident
Get Categories
Get Users
Get Incident Details
Create User
Create Incident in InvGate Service Management when Job Created in Phrase
Use this flowGet Categories from InvGate Service Management when Job Created in Phrase
Use this flowGet Users from InvGate Service Management when Job Created in Phrase
Use this flowGet Incident Details from InvGate Service Management when Job Created in Phrase
Use this flowCreate User in InvGate Service Management when Job Created in Phrase
Use this flowCreate Incident in InvGate Service Management when Job Started in Phrase
Use this flowGet Categories from InvGate Service Management when Job Started in Phrase
Use this flowGet Users from InvGate Service Management when Job Started in Phrase
Use this flowGet Incident Details from InvGate Service Management when Job Started in Phrase
Use this flowCreate User in InvGate Service Management when Job Started in Phrase
Use this flowSupported Triggers & Actions
Everything you can automate between Phrase and InvGate Service Management.
When this happensTriggers
A trigger is an event that starts a workflow.
Job Created
Triggers when a Phrase Job has been created, but not yet started.
Job Started
Triggers when a Phrase Job is marked as in-progress.
Job Completed
Triggers when a Phrase Job has been marked as completed.
Do thisActions
Action is the task that follows automatically within your Phrase integrations.
Start a Job
Starts an existing job that is in draft state.
Complete a Job
Completed a job that is in the 'in_progress' state.
Delete a Job
Delete's a job from phrase.
Create a Job Comment
Creates a new comment in the specified job.
Delete a Job Comment
This action will delete a comment from the specified job.
Update a Job Comment
This action updates a comment to a specific job.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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About Phrase
Phrase is a comprehensive localization management platform that streamlines the translation and localization process for businesses, enabling them to reach global audiences effectively.
Learn moreAbout InvGate Service Management
InvGate Service Management is an IT service management (ITSM) platform that helps teams manage incidents, service requests, problems, changes, and assets from a single workspace. Automate workflows, track SLAs, streamline ticket resolution, and improve service delivery with powerful reporting and integrations.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Phrase and InvGate Service Management accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Phrase and InvGate Service Management as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach InvGate Service Management. No coding required.
Yes. You can set up a workflow where Phrase triggers actions in InvGate Service Management, and a separate workflow where InvGate Service Management triggers actions in Phrase. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Phrase and InvGate Service Management. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Phrase and InvGate Service Management integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
