Connect Pipefy and Groove to Build Intelligent Automations

Choose a Trigger

Pipefy

When this happens...

Choose an Action

Groove

Automatically do this!

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Ticket Closed

Ticket Closed

Triggers when a ticket is closed

Ticket Tagged

Ticket Tagged

Triggers when a ticket is tagged

Ticket Priority Changed

Ticket Priority Changed

Triggers when a ticket's priority is change

Ticket Started

Ticket Started

Triggers when a new ticket is created.

Ticket Opened

Ticket Opened

Triggers when a ticket is opened.

Ticket Moved

Ticket Moved

Triggers when a ticket is moved to a different mailbox.

Do thisActions

Action is the task that follows automatically within your Pipefy integrations.

Create Record

Create Record

Creates a new table record.

Create Card

Create Card

Creates a new card.

Delete Card

Delete Card

Delete a card using card id.

Update Card

Update Card

Updates a card Title.

Find Card

Find Card

Finds a card by Title.

Create New

Create New

Starts a new ticket for your customer

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Frequently Asked Questions

How do I start an integration between Pipefy and Groove?

To start, connect both your Pipefy and Groove accounts to viaSocket. Once connected, you can set up a workflow where an event in Pipefy triggers actions in Groove (or vice versa).

Can we customize how data from Pipefy is recorded in Groove?

Absolutely. You can customize how Pipefy data is recorded in Groove. This includes choosing which data fields go into which fields of Groove, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Pipefy and Groove?

The data sync between Pipefy and Groove typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Pipefy to Groove?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Pipefy and Groove?

Yes, you can set conditional logic to control the flow of data between Pipefy and Groove. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Pipefy

About Pipefy

The easy button for processes and workflows Easily organize and run all your processes in one place, leaving the inefficient patchwork of apps, forms, spreadsheets and e-mail threads forever in the past

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Groove

About Groove

Groove is a customer service platform designed to help businesses manage their customer support tickets, streamline communication, and improve overall customer satisfaction.

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