Full list

Supported Triggers & Actions

Everything you can automate between Pivotal Tracker and Drift.

When this happensTriggers

A trigger is an event that starts a workflow.

New Activity

New Activity

Triggers when any new activity happens within a project.

New Project

New Project

Trigger when a new Project is added.

New Story

New Story

Triggers when a new story is added in a project.

Request a new Trigger for Pivotal Tracker

Do thisActions

Action is the task that follows automatically within your Pivotal Tracker integrations.

Create Project

Create Project

creates a new project.

Find Project

Find Project

Finds an existing project by exact name match. Optionally, create a project if none are found.

Create Story

Create Story

creates a new story in a project

Update Known Contact

Update Known Contact

Updates an existing contact.

Create or Update Contact From External

Create or Update Contact From External

Creates or updates a contact.

Find User by End User Id

Find User by End User Id

Lookup User information by their end user id.

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Integrations Pivotal Tracker
Pivotal Tracker + Drift
Pivotal Tracker logo

About Pivotal Tracker

Pivotal Tracker is a powerful, agile project management tool designed to help software development teams plan, track, and collaborate on projects efficiently. It provides a shared view of team priorities, a process for collaboration, and real-time updates to keep everyone on the same page.

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Integrations Drift
Drift + Pivotal Tracker
Drift logo

About Drift

Drift is a conversational marketing and sales platform that helps businesses connect with their customers in real-time through chat, email, video, and more. It enables companies to engage with website visitors, qualify leads, and accelerate the sales cycle.

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Frequently Asked Questions

How do I connect Pivotal Tracker and Drift?

Sign up for a free viaSocket account, then authorize both your Pivotal Tracker and Drift accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between Pivotal Tracker and Drift as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from Pivotal Tracker to Drift?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Drift. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where Pivotal Tracker triggers actions in Drift, and a separate workflow where Drift triggers actions in Pivotal Tracker. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between Pivotal Tracker and Drift. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire Pivotal Tracker and Drift integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.