Connect PixieBrix and BoldDesk to Build Intelligent Automations
Choose a Trigger
When this happens...
Create Database Trigger
Choose an Action
Automatically do this!
Create Ticket
Update Ticket
Create Contact
Create Contact Group
Create Ticket Note
Create Ticket Reply
Update Contact
Update Contact Group
List Activity
List Webhooks
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
Create Database Trigger
Triggers when the new database created.
Do thisActions
Action is the task that follows automatically within your PixieBrix integrations.
Create Database
Create a new PixieBrix database
Get All Databases
Retrieve all the databases.
List Team Memberships
Retrieve all the team memberships.
Create Ticket
Creates a new support ticket in BoldDesk.
Update Ticket
Updates an existing support ticket with new information.
Create Contact
Create a new contact.
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Frequently Asked Questions
To start, connect both your PixieBrix and BoldDesk accounts to viaSocket. Once connected, you can set up a workflow where an event in PixieBrix triggers actions in BoldDesk (or vice versa).
Absolutely. You can customize how PixieBrix data is recorded in BoldDesk. This includes choosing which data fields go into which fields of BoldDesk, setting up custom formats, and filtering out unwanted information.
The data sync between PixieBrix and BoldDesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between PixieBrix and BoldDesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About PixieBrix
PixieBrix is a browser extension anyone can use to customize websites and SaaS to fit the way they work.
Learn MoreAbout BoldDesk
BoldDesk is a comprehensive help desk and customer support software designed to streamline and enhance the customer service experience. It offers a range of features including ticket management, automation, and reporting to help businesses efficiently manage customer inquiries and support requests.
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