Integrations Planfix Gainsight Customer Communities
Planfix + Gainsight Customer Communities

Connect Planfix and Gainsight Customer Communities to Build Intelligent Automations

Choose a Trigger

Planfix

When this happens...

Choose an Action

Gainsight Customer Communities

Automatically do this!

Enable Integrations or automations with these events of Planfix and Gainsight Customer Communities

Enable Integrations or automations with these events of Planfix and Gainsight Customer Communities

Actions

Create Contact

Create Contact

Create a new contact

Delete Comment

Delete Comment

Delete a comment

Find Contact By Name

Find Contact By Name

Return contact details by name

Find Task by Name

Find Task by Name

Find a task by title and return its full details; if no title is provided, return all tasks.

Request a new Action for Planfix

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Frequently Asked Questions

How do I start an integration between Planfix and Gainsight Customer Communities?

To start, connect both your Planfix and Gainsight Customer Communities accounts to viaSocket. Once connected, you can set up a workflow where an event in Planfix triggers actions in Gainsight Customer Communities (or vice versa).

Can we customize how data from Planfix is recorded in Gainsight Customer Communities?

Absolutely. You can customize how Planfix data is recorded in Gainsight Customer Communities. This includes choosing which data fields go into which fields of Gainsight Customer Communities, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Planfix and Gainsight Customer Communities?

The data sync between Planfix and Gainsight Customer Communities typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Planfix to Gainsight Customer Communities?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Planfix and Gainsight Customer Communities?

Yes, you can set conditional logic to control the flow of data between Planfix and Gainsight Customer Communities. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Planfix

About Planfix

Planfix is a platform for creating Enterprise Management Systems and allows you to configure various business processes of the company without programming.

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Gainsight Customer Communities

About Gainsight Customer Communities

Gainsight's Customer Communities is a B2B customer success community platform that increases self-service and engagement during crucial phases of the customer journey.

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