Connect PrestaShop and Helpcrunch to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between PrestaShop and Helpcrunch?

To start, connect both your PrestaShop and Helpcrunch accounts to viaSocket. Once connected, you can set up a workflow where an event in PrestaShop triggers actions in Helpcrunch (or vice versa).

Can we customize how data from PrestaShop is recorded in Helpcrunch?

Absolutely. You can customize how PrestaShop data is recorded in Helpcrunch. This includes choosing which data fields go into which fields of Helpcrunch, setting up custom formats, and filtering out unwanted information.

How often does the data sync between PrestaShop and Helpcrunch?

The data sync between PrestaShop and Helpcrunch typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from PrestaShop to Helpcrunch?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between PrestaShop and Helpcrunch?

Yes, you can set conditional logic to control the flow of data between PrestaShop and Helpcrunch. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

PrestaShop

About PrestaShop

PrestaShop is a powerful open-source e-commerce platform that allows businesses to create and manage their online stores with ease. It offers a wide range of customizable features and modules to enhance the shopping experience for customers.

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Helpcrunch

About Helpcrunch

HelpCrunch is a customer communication platform offering live chat for web and mobile apps, knowledge base, and email automation software.

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