Connect Production List and BoldDesk
Integrate Production List with BoldDesk to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Ticket in BoldDesk when New Production Detected in Production-list
Update Ticket in BoldDesk when New Production Detected in Production-list
Create Contact in BoldDesk when New Production Detected in Production-list
Create Contact Group in Bolddesk when New Production Detected in Production-list
Create Ticket Note in BoldDesk when New Production Detected in Production-list
Popular Production List + BoldDesk flows
Start from a real workflow other teams are already running.
Choose a trigger
Production List
When this happens...
New Production Detected
Updated Production
New Company Listed
Choose an action
BoldDesk
Automatically do this!
Create Ticket
Update Ticket
Create Contact
Create Contact Group
Create Ticket Note
Create Ticket Reply
Update Contact
Update Contact Group
List Brands
List Contacts
List Contact Fields
List Contact Groups
List Agents
List Groups
List Tickets
List Deleted Tickets
List Spam Tickets
List Ticket Fields
List Ticket Updates
List Ticket Metrics
List Ticket Tags
List Ticket Histories
List Public Ticket Messages
List Archived Tickets
List Activities
List Satisfaction Ratings
List Ticket Worklogs
List Canned Response Categories
List Webhooks
Get Contact
List KB Articles
List Approval Requests
Get Activity Details
Get Contact Field
Get KB Category
Get KB Section
List Contact Groups of Contact
List Contact Notes
Get Contact Group
List Contacts in Contact Group
List Contact Group Notes
Get Agent
Get Group
List Group Members
Find Canned Responses
Get Ticket
List Ticket Notes
List Ticket Messages
List Ticket Related Contacts
List Ticket Attachments
List Ticket Shares
List Ticket Watchers
List Ticket Links
Create Ticket in BoldDesk when New Production Detected in Production-list
Use this flowUpdate Ticket in BoldDesk when New Production Detected in Production-list
Use this flowCreate Contact in BoldDesk when New Production Detected in Production-list
Use this flowCreate Contact Group in Bolddesk when New Production Detected in Production-list
Use this flowCreate Ticket Note in BoldDesk when New Production Detected in Production-list
Use this flowCreate Ticket Reply in BoldDesk when New Production Detected in Production-list
Use this flowUpdate Contact in Bolddesk when New Production Detected in Production-list
Use this flowUpdate Contact Group in Bolddesk when New Production Detected in Production-list
Use this flowList Brands from BoldDesk when New Production Detected in Production-list
Use this flowList Contacts from BoldDesk when New Production Detected in Production-list
Use this flowSupported Triggers & Actions
Everything you can automate between Production List and BoldDesk.
When this happensTriggers
A trigger is an event that starts a workflow.
New Production Detected
Runs when a new film or TV production is detected, with optional type, stage and location filters.
Updated Production
Runs when an existing production is updated, with optional type, stage and location filters.
New Company Listed
Runs when a new production company is listed, with an optional category filter.
Do thisActions
Action is the task that follows automatically within your Production List integrations.
Find Companies
Search production companies by name or category, or get one company by ID.
Find Productions
Search film and TV productions by title, type, status, stage or location, or get one by ID.
Get Weekly Edition
Get this week’s Production List Weekly with ready-to-post Reddit and LinkedIn copy.
Create Ticket
Creates a new support ticket in BoldDesk.
Update Ticket
Updates an existing support ticket with new information.
Create Contact
Create a new contact.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Production List
Production List provides an early structured feed of new film and TV productions, production companies and weekly production lists.
Learn moreAbout BoldDesk
BoldDesk is a comprehensive help desk and customer support software designed to streamline and enhance the customer service experience. It offers a range of features including ticket management, automation, and reporting to help businesses efficiently manage customer inquiries and support requests.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Production List and BoldDesk accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Production List and BoldDesk as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach BoldDesk. No coding required.
Yes. You can set up a workflow where Production List triggers actions in BoldDesk, and a separate workflow where BoldDesk triggers actions in Production List. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Production List and BoldDesk. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Production List and BoldDesk integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
