Integrate ProjectManager with Groove to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create New in Groove when New Resource Added in ProjectManager
Change Ticket State in Groove when New Resource Added in ProjectManager
Reopen Ticket in Groove when New Resource Added in ProjectManager
Close Ticket in Groove when New Resource Added in ProjectManager
Change Assigned Agent in Groove when New Resource Added in ProjectManager
Start from a real workflow other teams are already running.
ProjectManager
When this happens...
New Resource Added
New Project Created
New Task Created
Timesheet Entry Created/Updated
Groove
Automatically do this!
Create New
Change Ticket State
Reopen Ticket
Close Ticket
Change Assigned Agent
Create New in Groove when New Resource Added in ProjectManager
Use this flowChange Ticket State in Groove when New Resource Added in ProjectManager
Use this flowReopen Ticket in Groove when New Resource Added in ProjectManager
Use this flowClose Ticket in Groove when New Resource Added in ProjectManager
Use this flowChange Assigned Agent in Groove when New Resource Added in ProjectManager
Use this flowCreate New in Groove when New Project Created in ProjectManager
Use this flowChange Ticket State in Groove when New Project Created in ProjectManager
Use this flowReopen Ticket in Groove when New Project Created in ProjectManager
Use this flowClose Ticket in Groove when New Project Created in ProjectManager
Use this flowChange Assigned Agent in Groove when New Project Created in ProjectManager
Use this flowEverything you can automate between ProjectManager and Groove.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a new person, material, or tool is added to your account
Runs when a new project is created in ProjectManager.
Runs when a new task is created, optionally only for a specific project.
Runs when a timesheet entry is created/updated.
Triggers when a ticket is closed
Triggers when a ticket is tagged
Action is the task that follows automatically within your ProjectManager integrations.
Create a new project
Creates a new task in your project.
Update selected fields of an existing project. Empty fields remain unchanged.
Update an existing task; empty fields remain unchanged.
Update an existing timesheet entry, useful for incrementing the total hours logged or adding notes about the entry
Get details of a specific project.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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ProjectManager.com is a simple yet powerful online project management tool that enables you and your team to plan, track, monitor and report on your projects in real-time.
Learn moreGroove is a customer service platform designed to help businesses manage their customer support tickets, streamline communication, and improve overall customer satisfaction.
Learn moreSign up for a free viaSocket account, then authorize both your ProjectManager and Groove accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between ProjectManager and Groove as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Groove. No coding required.
Yes. You can set up a workflow where ProjectManager triggers actions in Groove, and a separate workflow where Groove triggers actions in ProjectManager. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between ProjectManager and Groove. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire ProjectManager and Groove integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.