Connect pulsedesk and ChatBotKit to Build Intelligent Automations

Choose a Trigger

pulsedesk

When this happens...

Choose an Action

ChatBotKit

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Enable Integrations or automations with these events of pulsedesk and ChatBotKit

Enable Integrations or automations with these events of pulsedesk and ChatBotKit

Actions

Add Dataset Record

Add Dataset Record

Add a new text record to the selected dataset.

Create Conversation

Create Conversation

Create a new conversation with initial messages; optionally add a contact, task, space, or bot.

Create dataset

Create dataset

Create a dataset to train or update your chatbot

Fetch DataSet

Fetch DataSet

This action fetch dataset detail.

Delete dataset

Delete dataset

Delete a dataset from ChatBotKit

Create Record

Create Record

This action create record By datasetID.

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Frequently Asked Questions

How do I start an integration between pulsedesk and ChatBotKit?

To start, connect both your pulsedesk and ChatBotKit accounts to viaSocket. Once connected, you can set up a workflow where an event in pulsedesk triggers actions in ChatBotKit (or vice versa).

Can we customize how data from pulsedesk is recorded in ChatBotKit?

Absolutely. You can customize how pulsedesk data is recorded in ChatBotKit. This includes choosing which data fields go into which fields of ChatBotKit, setting up custom formats, and filtering out unwanted information.

How often does the data sync between pulsedesk and ChatBotKit?

The data sync between pulsedesk and ChatBotKit typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from pulsedesk to ChatBotKit?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between pulsedesk and ChatBotKit?

Yes, you can set conditional logic to control the flow of data between pulsedesk and ChatBotKit. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

pulsedesk

About pulsedesk

Pulsedesk is a helpdesk system with multiple communication options. It lets you automate workflows, analyze and improve the performance of your team.

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ChatBotKit

About ChatBotKit

ChatBotKit is a comprehensive platform designed to help businesses and developers create, manage, and deploy chatbots with ease. It offers a range of tools and features to build intelligent conversational agents that can enhance customer interaction and automate support tasks.

Learn More