Connect Push by Techulus and Groove to Build Intelligent Automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
Ticket Closed
Triggers when a ticket is closed
Ticket Tagged
Triggers when a ticket is tagged
Ticket Priority Changed
Triggers when a ticket's priority is change
Ticket Started
Triggers when a new ticket is created.
Ticket Opened
Triggers when a ticket is opened.
Ticket Moved
Triggers when a ticket is moved to a different mailbox.
Do thisActions
Action is the task that follows automatically within your Push by Techulus integrations.
Send Notification
Sends a notification.
Send notification to a device group
Sends notification to a device group.
Invite User to a Team
Invites users to a team.
Remove User from a Team
Removes Users from a Team.
Send Notification to a Team
Sends Notification to a Team.
Create New
Starts a new ticket for your customer
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Frequently Asked Questions
To start, connect both your Push by Techulus and Groove accounts to viaSocket. Once connected, you can set up a workflow where an event in Push by Techulus triggers actions in Groove (or vice versa).
Absolutely. You can customize how Push by Techulus data is recorded in Groove. This includes choosing which data fields go into which fields of Groove, setting up custom formats, and filtering out unwanted information.
The data sync between Push by Techulus and Groove typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Push by Techulus and Groove. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Push by Techulus
Techulus Push is a powerful notification service that allows developers and businesses to send real-time notifications to their users across various platforms. It is designed to enhance user engagement by delivering timely and relevant messages directly to users' devices.
Learn MoreAbout Groove
Groove is a customer service platform designed to help businesses manage their customer support tickets, streamline communication, and improve overall customer satisfaction.
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