
When this happens...
Add visitor to queue
visitor checks in
Mark visitor as served
Automatically do this!
Send Email
Add or Remove Label to Email
Reply To Email
Get Thread Replies
Search Email Messages
Get Email Attachment
Create Email Draft
List all Mails
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new visitor is added.
runs when visitor checks in
Set a visitor's status to 'served' in Qminder to update the queue and record service completion.
Retrieve recent Gmail messages (optionally filtered by label) that contain attachments, upload those attachments to Viasocket, and return message and attachment details.
Runs when new email arrives
Action is the task that follows automatically within your Qminder integrations.
Add a visitor to the selected line so they join the location's queue.
send a new email message.
Add or remove a label on a specific email or the first email that matches a subject or sender.
Reply to a Gmail thread
Retrieve all messages in a thread excluding those sent from the specified email address.
Find Email messages by sender, subject, label, or AI/advanced query and return message details, attachments, and a next-page token.
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To start, connect both your Qminder and Gmail accounts to viaSocket. Once connected, you can set up a workflow where an event in Qminder triggers actions in Gmail (or vice versa).
Absolutely. You can customize how Qminder data is recorded in Gmail. This includes choosing which data fields go into which fields of Gmail, setting up custom formats, and filtering out unwanted information.
The data sync between Qminder and Gmail typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Qminder and Gmail. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Qminder is a queue management system designed to streamline customer service and improve the waiting experience. It helps businesses manage queues efficiently, providing real-time data and insights to enhance customer satisfaction.
Learn MoreGmail is Google's email service that helps users send, receive, organize, search, and manage email messages with powerful spam filtering and integration across Google Workspace.
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