Full list

Supported Triggers & Actions

Everything you can automate between Qminder and Gupshup .

When this happensTriggers

A trigger is an event that starts a workflow.

Add visitor to queue

Add visitor to queue

Triggers when a new visitor is added.

visitor checks in

visitor checks in

runs when visitor checks in

Mark visitor as served

Mark visitor as served

Set a visitor's status to 'served' in Qminder to update the queue and record service completion.

Request a new Trigger for Qminder

Do thisActions

Action is the task that follows automatically within your Qminder integrations.

Add visitor to line

Add visitor to line

Add a visitor to the selected line so they join the location's queue.

Set User Opt Status

Set User Opt Status

Sets whether a user is opted in or opted out for messaging.

Send WhatsApp Template Message

Send WhatsApp Template Message

Send a selected WhatsApp template to a contact via Gupshup. Fill template placeholders, provide App Name and sender/recipient numbers, and optionally attach an image, video, or document.

Send WhatsApp Message

Send WhatsApp Message

Send WhatsApp message

Request a new Action for Qminder
How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Integrations Qminder
Qminder + Gupshup
Qminder logo

About Qminder

Qminder is a queue management system designed to streamline customer service and improve the waiting experience. It helps businesses manage queues efficiently, providing real-time data and insights to enhance customer satisfaction.

Learn more
Integrations Gupshup
Gupshup + Qminder
Gupshup  logo

About Gupshup

Gupshup is a comprehensive messaging platform that enables businesses to build conversational experiences across various messaging channels. It provides tools for creating chatbots, managing customer interactions, and automating communication processes, making it easier for businesses to engage with their audience effectively.

Learn more

Frequently Asked Questions

How do I connect Qminder and Gupshup ?

Sign up for a free viaSocket account, then authorize both your Qminder and Gupshup accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between Qminder and Gupshup as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from Qminder to Gupshup ?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Gupshup . No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where Qminder triggers actions in Gupshup , and a separate workflow where Gupshup triggers actions in Qminder. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between Qminder and Gupshup . Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire Qminder and Gupshup integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.