
When this happens...
Add visitor to queue
visitor checks in
Mark visitor as served

Automatically do this!
Create Card
Update Card
Delete Card
Ask a Question
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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new visitor is added.
runs when visitor checks in
Set a visitor's status to 'served' in Qminder to update the queue and record service completion.
Trigger when a user creates a card.
Trigger when a new Board Created.
Trigger when a new Board Updated.
Action is the task that follows automatically within your Qminder integrations.
Add a visitor to the selected line so they join the location's queue.
Creates a new Card.
Updates the created card.
Deletes an existing card.
Submits a question to Guru and returns the answer.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Qminder and Guru accounts to viaSocket. Once connected, you can set up a workflow where an event in Qminder triggers actions in Guru (or vice versa).
Absolutely. You can customize how Qminder data is recorded in Guru. This includes choosing which data fields go into which fields of Guru, setting up custom formats, and filtering out unwanted information.
The data sync between Qminder and Guru typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Qminder and Guru. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Qminder is a queue management system designed to streamline customer service and improve the waiting experience. It helps businesses manage queues efficiently, providing real-time data and insights to enhance customer satisfaction.
Learn MoreGuru is an AI-powered knowledge platform that unifies enterprise search, an internal wiki, and an intranet to deliver fast, trusted answers inside everyday workflows. It connects to tools like Google Drive, Slack, Microsoft Teams, and more to retrieve content, applies permissions-aware AI to surface context-rich responses, and helps teams keep information current through expert verification and automated reminders. The platform includes role-aware AI agents, customizable pages, and granular access controls so organizations can centralize knowledge, reduce time spent searching, and share accurate, on-brand information across departments.
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