Automate Razorpay workflows with viaSocket
Connect Razorpay to your CRM, accounting, spreadsheets, support tools, and AI so every payment, refund, and payout triggers the right actions automatically.
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Triggers and Actions in Razorpay Automations
viaSocket makes it simple to connect Razorpay and automate repetitive tasks.
When this happensTriggers
A trigger is an event that starts a workflow.
New Payment Captured
Runs when a payment is successfully captured.
A New Refund Is Created
Runs when a new refund is created in Razorpay.
Payment Fails
Runs when any payment fails.
A New Order Paid
Triggers when a new order paid
Invoice Is Paid
Runs when an invoice is paid.
Payment Link Expires
Runs when a payment link expires.
Do thisActions
Action is the task that follows automatically within your Razorpay integrations.
Create Customer
Creates a new customer in Razorpay.
Create a Plan
Creates a new subscription plan.
Create a Subscription
Create a new subscription.
Create an invoice
Create an invoice with customer details
Create an item
Create an item in Razorpay
Create Payment Link
Creates a payment link customers can use to pay online.
How to get started with Razorpay automations
Automate when something happens in Razorpay
Login -> Create new flow -> Select trigger -> Search Razorpay -> Choose the trigger from the list
Take action in Razorpay when something happens in an app or you want to add step in flow
Login -> Create new flow -> Select action -> Search Razorpay -> Choose the action from the list
Trigger
Action
Real-world use cases of Razorpay integrations
See how Razorpay integrates with popular apps to automate tasks and streamline your workflow.
- Integrate razorpay with Salesforce to sync records, ensuring that customer data is consistently updated across your CRM and razorpay databases.
- Integrate razorpay with MySQL to automatically sync records, facilitating seamless data exchange between razorpay and your SQL databases.
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Frequently Asked Questions
You can automate actions after payments, refunds, or subscription events in Razorpay—such as updating your CRM, sending invoices and confirmations, logging data in sheets, notifying teams, and triggering access changes in your apps.
No. viaSocket is built for business users. You choose Razorpay as a trigger, pick the apps and actions you want, and follow simple steps. Most workflows can be set up without developers once your Razorpay account is connected.
You can connect Razorpay to common business tools such as CRMs, email and SMS platforms, Google Sheets, accounting systems, helpdesks, collaboration tools like Slack, and AI services, depending on your stack and plan.
viaSocket can send Razorpay data to AI models to summarise payments, segment customers, detect unusual activity, and draft personalised messages. For example, you can auto-generate follow-up emails for high-value customers after payment.
Yes. viaSocket connects to Razorpay using secure APIs and follows best practices for handling payment-related data. You control which fields are used in each workflow, and data is only shared with the apps and actions you configure.
About Razorpay
Razorpay is a comprehensive payment solutions provider, enabling businesses in India to accept, process, and disburse payments with its product suite. It offers a fast, affordable, and secure way for merchants, schools, ecommerce and other companies to accept and process payments online.
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About viaSocket
viaSocket is an AI-powered, workflow automation platform that helps people and businesses connect apps and automate repetitive tasks. With thousands of integrations, anyone can build workflows to move data, cut manual work, and save time. Whether for simple tasks or large-scale processes, viaSocket makes automation easy and helps teams focus on what matters most.
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