Connect Readwise and Deskpro to Build Intelligent Automations

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Readwise

When this happens...

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Deskpro

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Organization

New Organization

This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).

New Person Added

New Person Added

This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).

New Ticket

New Ticket

Checks for any new ticket created

New Task

New Task

This trigger checks for newly created tasks in Deskpro.

Request a new Trigger for Readwise

Do thisActions

Action is the task that follows automatically within your Readwise integrations.

Create Highlight

Create Highlight

Creates a Highlight.

Update Highlight

Update Highlight

Updates an existing Highlight.

Delete Highlight

Delete Highlight

Delete an existing Highlight .

Create Tag for Highlight

Create Tag for Highlight

Creates a tag for an existing Highlight.

Update Tag for Highlight

Update Tag for Highlight

Update an existing tag for an existing Highlight.

Delete Tag for Highlight

Delete Tag for Highlight

Deletes an existing tag for an existing Highlight.

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Frequently Asked Questions

How do I start an integration between Readwise and Deskpro?

To start, connect both your Readwise and Deskpro accounts to viaSocket. Once connected, you can set up a workflow where an event in Readwise triggers actions in Deskpro (or vice versa).

Can we customize how data from Readwise is recorded in Deskpro?

Absolutely. You can customize how Readwise data is recorded in Deskpro. This includes choosing which data fields go into which fields of Deskpro, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Readwise and Deskpro?

The data sync between Readwise and Deskpro typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Readwise to Deskpro?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Readwise and Deskpro?

Yes, you can set conditional logic to control the flow of data between Readwise and Deskpro. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Readwise

About Readwise

Readwise is a platform designed to help users manage and revisit their digital highlights and notes from various reading sources. It allows users to sync their highlights from Kindle, Instapaper, Pocket, and other reading apps, and then surfaces these highlights through daily emails and a web app to reinforce learning and retention.

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Deskpro

About Deskpro

Deskpro is a web-based helpdesk software with multiple channel support.

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