Connect Rebrandly and Groove to Build Intelligent Automations
Choose a Trigger
When this happens...
New Branded Link
New Click
Choose an Action
Automatically do this!
Create New
Change Ticket State
Reopen Ticket
Close Ticket
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Ready to use Rebrandly and Groove automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Branded Link
Trigger when create a new branded link.
New Click
Triggers when the Branded Link receives a new click.
Ticket Closed
Triggers when a ticket is closed
Ticket Tagged
Triggers when a ticket is tagged
Ticket Priority Changed
Triggers when a ticket's priority is change
Ticket Started
Triggers when a new ticket is created.
Do thisActions
Action is the task that follows automatically within your Rebrandly integrations.
Create Branded Link
create a short branded link from any url.
Update Branded Link
update the destination url of branded link
Create New Tag
Creates a new tag in Rebrandly.
Create New
Starts a new ticket for your customer
Change Ticket State
Changes the state of a ticket, e.g. from "opened" to "closed".
Reopen Ticket
Changes the state of a ticket to "opened".
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Frequently Asked Questions
To start, connect both your Rebrandly and Groove accounts to viaSocket. Once connected, you can set up a workflow where an event in Rebrandly triggers actions in Groove (or vice versa).
Absolutely. You can customize how Rebrandly data is recorded in Groove. This includes choosing which data fields go into which fields of Groove, setting up custom formats, and filtering out unwanted information.
The data sync between Rebrandly and Groove typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Rebrandly and Groove. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Rebrandly
Rebrandly is the easiest way to create and share branded links (short URLs using your own domain name).
Learn MoreAbout Groove
Groove is a customer service platform designed to help businesses manage their customer support tickets, streamline communication, and improve overall customer satisfaction.
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