Connect record and Experience.com to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between record and Experience.com?

To start, connect both your record and Experience.com accounts to viaSocket. Once connected, you can set up a workflow where an event in record triggers actions in Experience.com (or vice versa).

Can we customize how data from record is recorded in Experience.com?

Absolutely. You can customize how record data is recorded in Experience.com. This includes choosing which data fields go into which fields of Experience.com, setting up custom formats, and filtering out unwanted information.

How often does the data sync between record and Experience.com?

The data sync between record and Experience.com typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from record to Experience.com?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between record and Experience.com?

Yes, you can set conditional logic to control the flow of data between record and Experience.com. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

record

About record

Record streamlines B2B SaaS support by automating issue resolution, investigation, and collaboration through a singular source of truth.

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Experience.com

About Experience.com

Experience.com is a customer experience platform that lets you collect, analyse, and act on customer feedback automatically at every meaningful moment in the customer journey. Our enterprise grade platform helps engage people and power businesses everywhere.

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