Connect Redis and Mojo Helpdesk to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between Redis and Mojo Helpdesk?

To start, connect both your Redis and Mojo Helpdesk accounts to viaSocket. Once connected, you can set up a workflow where an event in Redis triggers actions in Mojo Helpdesk (or vice versa).

Can we customize how data from Redis is recorded in Mojo Helpdesk?

Absolutely. You can customize how Redis data is recorded in Mojo Helpdesk. This includes choosing which data fields go into which fields of Mojo Helpdesk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Redis and Mojo Helpdesk?

The data sync between Redis and Mojo Helpdesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Redis to Mojo Helpdesk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Redis and Mojo Helpdesk?

Yes, you can set conditional logic to control the flow of data between Redis and Mojo Helpdesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Redis

About Redis

Redis is an open-source, in-memory data structure store, used as a database, cache, and message broker. It supports various data structures such as strings, hashes, lists, sets, and more, making it highly versatile for developers looking to build high-performance applications.

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Mojo Helpdesk

About Mojo Helpdesk

Help desk software that lets you centralize, assign, and track customer support requests as well as internal help desk tickets.

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