Connect relatel and UseResponse to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between relatel and UseResponse?

To start, connect both your relatel and UseResponse accounts to viaSocket. Once connected, you can set up a workflow where an event in relatel triggers actions in UseResponse (or vice versa).

Can we customize how data from relatel is recorded in UseResponse?

Absolutely. You can customize how relatel data is recorded in UseResponse. This includes choosing which data fields go into which fields of UseResponse, setting up custom formats, and filtering out unwanted information.

How often does the data sync between relatel and UseResponse?

The data sync between relatel and UseResponse typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from relatel to UseResponse?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between relatel and UseResponse?

Yes, you can set conditional logic to control the flow of data between relatel and UseResponse. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

relatel

About relatel

Create interesting integrations by using your Relatel events for actions.

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UseResponse

About UseResponse

Useresponse is a customer service platform that offers features like multichannel help desk, live chat, and self-service knowledge base to improve customer support. It integrates with various apps but can be pricier than some competitors.

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