Connect RepairShopr and Groove to Build Intelligent Automations
Ready to use RepairShopr and Groove automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
Ticket Closed
Triggers when a ticket is closed
Ticket Tagged
Triggers when a ticket is tagged
Ticket Priority Changed
Triggers when a ticket's priority is change
Ticket Started
Triggers when a new ticket is created.
Ticket Opened
Triggers when a ticket is opened.
Ticket Moved
Triggers when a ticket is moved to a different mailbox.
Do thisActions
Action is the task that follows automatically within your RepairShopr integrations.
List Appointment Type
Returns the list of appointment types
List All Custom Assets
Returns the list of all custom assets
List All Contacts
Returns the list of all contacts
List All Customers
Returns the list of all customers
List All Estimates
Returns the list of all estimates
List All Invoices
Returns the list of all invoices
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Frequently Asked Questions
To start, connect both your RepairShopr and Groove accounts to viaSocket. Once connected, you can set up a workflow where an event in RepairShopr triggers actions in Groove (or vice versa).
Absolutely. You can customize how RepairShopr data is recorded in Groove. This includes choosing which data fields go into which fields of Groove, setting up custom formats, and filtering out unwanted information.
The data sync between RepairShopr and Groove typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between RepairShopr and Groove. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About RepairShopr
RepairShopr is a platform to manage a service or repair business with job tracking (ticketing) and an emphasis on great communication.
Learn MoreAbout Groove
Groove is a customer service platform designed to help businesses manage their customer support tickets, streamline communication, and improve overall customer satisfaction.
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