Connect replycx and answerforce to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between replycx and answerforce?

To start, connect both your replycx and answerforce accounts to viaSocket. Once connected, you can set up a workflow where an event in replycx triggers actions in answerforce (or vice versa).

Can we customize how data from replycx is recorded in answerforce?

Absolutely. You can customize how replycx data is recorded in answerforce. This includes choosing which data fields go into which fields of answerforce, setting up custom formats, and filtering out unwanted information.

How often does the data sync between replycx and answerforce?

The data sync between replycx and answerforce typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from replycx to answerforce?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between replycx and answerforce?

Yes, you can set conditional logic to control the flow of data between replycx and answerforce. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

replycx

About replycx

It's easy to build bots, but hard to get the desired results. This is where ReplyCX steps in, providing a done-for-you service. We build a pipeline of qualified leads, automate your support, without increasing headcount with our no-code chatbot platform.

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answerforce

About answerforce

AnswerForce is a live answering service that helps small businesses stay connected with customers during business and off-hours with solutions like customer support, lead capture, appointment setting and more. The AnswerForce app lets you view the transcript of your customer calls, organize internal messages and supports a wide range of integrations with various other business tools.

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