Connect ResourceGuru and InvGate Service Desk to Build Intelligent Automations
Enable Integrations or automations with these events of ResourceGuru and InvGate Service Desk
Enable Integrations or automations with these events of ResourceGuru and InvGate Service Desk
Triggers
New or Updated Booking
Triggers whenever there is a change to a booking, including its creation, update, or deletion.
New or Updated Client
Triggers whenever there is a change to a Client, including its creation, update, or deletion.
New or Updated Time Off Event
Triggers whenever there is a change to a Time Off Event, including its creation, update, or deletion.
New or Updated Project
Triggers whenever there is a change to a Project, including its creation, update, or deletion.
New or Updated Resource
Triggers whenever there is a change to a Resource, including its creation, update, or deletion.
Actions
Create Booking
Creates a new booking.
Update Client
Updates an existing client.
Update Booking
Updates an existing booking.
Create Project
Creates a new project.
Update Project
Updates an existing project.
Create Client
Creates a new client.
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Frequently Asked Questions
To start, connect both your ResourceGuru and InvGate Service Desk accounts to viaSocket. Once connected, you can set up a workflow where an event in ResourceGuru triggers actions in InvGate Service Desk (or vice versa).
Absolutely. You can customize how ResourceGuru data is recorded in InvGate Service Desk. This includes choosing which data fields go into which fields of InvGate Service Desk, setting up custom formats, and filtering out unwanted information.
The data sync between ResourceGuru and InvGate Service Desk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between ResourceGuru and InvGate Service Desk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About ResourceGuru
ResourceGuru is a resource scheduling and management tool designed to help teams and organizations efficiently allocate and manage their resources. It offers features such as calendar views, resource booking, and utilization tracking to ensure optimal productivity.
Learn More
About InvGate Service Desk
InvGate Service Desk is a ticketing solution with ITIL-ready functionalities to organize work based on priority, SLA & urgency, create automated workflows, integrate with CMDB and more.
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